About

Category Auto Ride Booking Application

Urban transportation was facing a critical need for organized, reliable, and affordable auto-rickshaw services. Traditional hailing methods involved inconsistent fares, limited safety, and unreliable service quality.

Our client aimed to digitize the auto-rickshaw booking experience — providing customers with easy app-based ride booking and empowering auto drivers with a new source of income.

Broadsy Technologies was entrusted with the complete design, development, and launch of a robust, scalable Auto Ride Booking Platform.

Key Challenges

  • Driver Adoption : Many drivers were unfamiliar with smartphones and apps.
  • Real-Time GPS Integration : Ensuring accurate live tracking in areas with unstable internet connections.
  • Dynamic Fare Calculation : Fares needed to factor in time, distance, and city-specific regulations.
  • Multiple Payment Options : Incorporating cash, digital wallets, and credit/debit cards.
  • Safety and Trust : Ensuring both riders and drivers feel secure through the platform.

Broadsy’s Solution

Our team took a holistic approach, focusing equally on technology, user experience, and operational workflows:

  • Mobile Applications :
  • Customer App (Android & iOS) : One-tap auto booking Fare estimation before ride Real-time driver tracking Ride OTP for security In-app payments + cash options Ride history and invoices
  • Driver App (Android) : Easy ride request acceptance Navigation integration (Google Maps API) Earnings dashboard Ratings and feedback system Incentives and bonuses tracking
  • Admin Panel : Real-time monitoring of bookings Dynamic fare configuration Driver onboarding & management Reports and analytics dashboards Complaint and incident management tools

Key features Delivered

  • Live Auto Tracking
  • Secure OTP-Based Ride Verification
  • Digital Payments & Wallet Integration
  • Multi-language Support (English, Hindi, Regional)
  • Dynamic Pricing (including surge during peak hours)
  • Promotions and Coupon Management
  • Rider and Driver Ratings & Feedback System
  • Push Notifications and SMS Alerts
  • SOS Emergency Button for Safety

Tech stacks we used

  • Frontend (Mobile) : Flutter (for cross-platform apps)
  • Back End : Node.js with Express.js
  • Database : MongoDB
  • Hosting : AWS (EC2, RDS, S3)
  • Real-Time Communication : Socket.IO
  • Maps & Navigation : Google Maps API
  • Payments : Razorpay, Cashfree Integration
  • Admin Dashboard : React.js (Web App)

Why Broadsy Technologies?

At Broadsy Technologies, we combine deep domain expertise in transportation with technical excellence to deliver apps that are not just functional, but truly transformational.

Our commitment to user-centric design, robust architecture, and scalable technology ensures our clients stay ahead in the rapidly evolving mobility sector.